[EU]Chief Product Officer EU

Key Responsibilities

Product Strategy & Innovation

• Define and execute the European product strategy aligned with business objectives, customer needs and regulatory requirements.
• Own the European product roadmap, priorities, investment allocation and portfolio performance.
• Identify market opportunities, customer trends and emerging technologies to drive innovation and growth.
• Develop competitive product propositions across priority European markets.

Product Management & Development

• Lead the European Product Management function, overseeing product managers and end-to-end product lifecycle management (from discovery, user journey design, to planning and execution).
• Drive product development across spot trading, derivatives, payments and investment services, subject to regulatory approvals.
• Translate business requirements and customer insights into product specifications and development priorities.
• Partner with Technology, Engineering and global Product teams to ensure effective product delivery and scalability.

Business Intelligence & Analytics

• Lead the European Business Intelligence function, providing actionable insights to support strategic and operational decisions.
• Own business performance reporting, dashboards, KPIs and analytics across products, customers and commercial activities.
• Drive customer segmentation, market intelligence, revenue analysis and business forecasting.
• Identify growth opportunities and performance improvements through data-driven insights.

Customer Experience & Product Performance

• Own the product experience across onboarding, KYC, trading, payments and customer engagement.
• Drive product adoption, activation, conversion, retention and revenue growth.
• Use customer research, analytics and experimentation to continuously improve product performance.
• Ensure intuitive, reliable and competitive digital experiences across European markets.

Product Governance & Regulatory Compliance

• Ensure product development and launches meet applicable European regulatory requirements, including MiCA, EMI, MiFID II, DORA and payment services regulations.
• Establish effective product governance covering product approval, risk assessment and lifecycle management.
• Partner with Compliance, Risk and Legal to ensure appropriate product controls, customer protection and regulatory readiness.

Leadership & Collaboration

• Build and lead high-performing European Product Management and Business Intelligence teams.
• Set clear objectives, KPIs and accountability across both functions.
• Act as a key member of the European executive leadership team, contributing to business strategy and commercial growth.
• Collaborate with global and local stakeholders to align product capabilities with European market and regulatory requirements.

What We're Looking For

• 15+ years of relevant experience in product management, digital financial services or technology, including significant executive leadership experience in crypto, fintech, trading, brokerage or capital markets.
• Proven experience leading product strategies, multi-market product portfolios and high-performing international teams.
• Strong understanding of crypto trading, derivatives, digital assets, payments and investment services.
• Demonstrated experience developing and launching financial products in regulated environments.
• Proven experience leading Product Management and Business Intelligence functions.
• Strong knowledge of European regulatory frameworks, including MiCA, MiFID II, EMI, DORA and payment services regulations.
• Experience in product analytics, business intelligence, customer segmentation, financial forecasting and performance reporting.
• Strong commercial and analytical mindset with experience managing product adoption, conversion, trading volumes, retention and revenue.
• Experience working with agile development methodologies, digital platforms, UX/UI and product lifecycle management.
• Excellent strategic thinking, leadership, communication and stakeholder management skills.
• Fluent English; additional European languages are an advantage; Chinese nice to have.
• Bachelor's or Master's degree in Business Administration, Computer Science, Engineering, Finance, Economics or a related field; equivalent relevant professional experience will also be considered.