Onboarding manager
Job Description
About Unlimit Unlimit is the global financial infrastructure for the borderless agentic economy. Designed to bridge the gap between fragmented local markets and the future of autonomous commerce, Unlimit provides the programmable operating layer for the world’s most ambitious businesses. Through an integrated technology stack, the platform unifies global payment acceptance, programmable financial accounts, and digital asset rails into a singular financial layer. By mapping hyper-local payment ecosystems directly into its architecture, Unlimit enables businesses to move value and settle transactions instantly across continents. Built on decades of hard-won regulatory depth and an extensive global license portfolio, the platform provides direct access to a massive global infrastructure. With major hubs in London, San Francisco, Singapore, São Paulo, and Mexico City, Unlimit is building the infrastructure that makes global expansion a matter of code, not geography.
Requirements
What You Will Be Doing: Managing the onboarding of merchants, business accounts, individual accounts, and crypto clients, including KYC/KYB procedures Preparing, reviewing, and coordinating agreements and onboarding documentation Acting as the main point of contact for clients throughout the onboarding lifecycle, ensuring clear communication and timely progress Gaining a deep understanding of clients’ business models, including crypto-related use cases, and applying strong product and technical knowledge Building and maintaining professional, long-term relationships to ensure an excellent client experience Managing the end-to-end merchant and account registration process with internal teams and external contractors Working closely with Risk and AML teams to ensure all client profiles meet regulatory and internal compliance standardsProviding first-line approvals as part of the company’s first line of defense Conducting due diligence (DD) checks and assessing business, operational, and compliance risksSupporting or performing technical setup, including terminal and account configuration where applicableIdentifying onboarding inefficiencies and proactively suggesting process improvements About you: University degree or equivalent in Economics, Business Administration, Finance, or a related fieldAt least 1 year of experience in onboarding, account management, or customer support, preferably within payments, acquiring, banking, financial services, or crypto-related industries Strong interpersonal and communication skills, with the ability to collaborate across teams and management levels Ability to work independently with excellent organizational and time-management skillsHigh attention to detail and strong analytical thinking Ability to understand complex structures and see the broader business and risk picture Flexible and adaptable mindset in a fast-paced, evolving environment Technical knowledge or experience is considered an advantage Knowledge of crypto, blockchain-based products, or virtual asset services is a strong plus English proficiency at B2 level or higher is required
About Unlimit
Unlimit is at the forefront of building the next generation of financial infrastructure, leveraging the power of blockchain technology to revolutionize global payments and digital asset management. We're a dynamic and rapidly expanding Web3 company, committed to creating a world where financial transactions are instant, secure, and accessible to everyone. Our innovative solutions are designed to bridge the gap between traditional finance and the decentralized future, impacting individuals and businesses across emerging markets. Our culture at Unlimit is defined by curiosity, collaboration, and a relentless pursuit of excellence. We foster an environment where bold ideas are encouraged, and every team member plays a crucial role in shaping the future of decentralized finance. We value those who are passionate about Web3, embrace challenges, and are eager to contribute to a groundbreaking mission. With a strong presence in Armenia, Kazakhstan, and Uzbekistan, we offer a unique opportunity to work on cutting-edge blockchain projects with a diverse and talented international team. Join Unlimit and become an integral part of a company that's not just observing the Web3 revolution but actively leading it. If you're a blockchain enthusiast seeking to make a tangible impact, grow your skills in a fast-paced environment, and contribute to building the financial systems of tomorrow, Unlimit offers an unparalleled platform. Come innovate with us and help unlimit the potential of the digital economy.
Ready to Apply?
To submit your application for this position, please visit Unlimit's official website and follow their application process.