Internal Controls and Testing Manager, Bulgaria

We are seeking a Manager of Compliance Internal Controls & Testing to lead the execution and continuous enhancement of our global internal controls and testing program within the Compliance function at Crypto.com. This leadership role is central to ensuring regulatory integrity and operational resilience across all Compliance operations, including but not limited to AML/CTF, KYC, EDD, investigations, and new product launches. The successful candidate will be a strategic thinker with strong executional rigor, capable of driving independent reviews and internal testing assessments, and developing control frameworks alongside a team of internal control professionals. This role will interface with cross-functional leaders globally and provide senior management with insights into control performance, emerging risks, and areas for improvement.

Key Responsibilities Lead the design and execution of a comprehensive risk-based internal controls testing program across all compliance functions, ensuring alignment with regulatory requirements and company policies. Develop and maintain the Compliance Controls Library, including testing procedures, risk ratings, and controls scoring methodology. Prepare executive-level reports and communicate findings, risks, and recommendations to senior leadership, including actionable remediation plans. Monitor and assess the effectiveness and efficiency of internal controls through control walkthroughs, sampling, and issue tracking. Identify systemic issues and trends in control failures and propose sustainable improvements across Compliance operations. Provide strategic guidance on the enhancement of control design, documentation, and ownership across global Compliance processes. Collaborate cross-functionally with Legal, Risk, Operations, Product, and Finance teams to align controls with business growth and evolving regulatory expectations, as needed. Partner with external and internal audit functions as a key stakeholder and representative for Compliance-related reviews and inquiries. Stay current on global regulatory developments and translate emerging requirements into actionable control enhancements. Requirements & Qualifications Minimum 5 years of relevant experience in compliance testing, internal audit, risk management, or internal controls within a regulated financial services, fintech, or crypto environment. Demonstrated expertise in AML/CTF regulations, standards (e.g., FATF), and operational compliance (including KYC, EDD, and investigations). Strong understanding of risk assessment frameworks, control testing methodologies, and audit best practices. Proven ability to analyze complex documentation, identify control gaps, and drive cross-functional solutions. Excellent verbal and written communication skills, with the ability to present to executive audiences and collaborate effectively across all levels of the organization. High degree of professional integrity, discretion, and critical thinking. Proficiency in data analysis tools, control monitoring platforms, and Microsoft Office/Google Workspace. Bachelor’s degree required; advanced degree or relevant certifications (e.g., CAMS, CISA, CPA, CIA) preferred. Proficient in English, with the ability to communicate effectively in a global, multicultural environment; Deep interest in crypto/blockchain technologies and/or experience working in a tech-forward regulatory environment.