Technical Account Director
Who We Are
What You'll Be Doing
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Gather business requirements and API feedback from internal and external stakeholders (including institutional customers) to continuously improve global API products through an effective iteration process.
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Monitor the competitive landscape and global industry trends, translating insights into actionable API product roadmaps aligned with business needs.
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Use data analytics to generate insights into global client behaviour and identify opportunities to increase clients' trading volumes and revenue.
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Build and maintain strong relationships with customers and strategic partners worldwide, leveraging their feedback to inform product enhancements and future development.
What We Look For In You
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Demonstrates a strong interest in both the blockchain and finance industries.
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Experience in Product Management or Engineering, preferably related to trading or technology platforms, especially in network and API endpoints
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Bachelor's or Master's degree in Engineering, Mathematics, or Finance.
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Proactive and self-driven, with a logical and data-driven mindset, strong team collaboration skills, and effective communication abilities.
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Proficiency in English & Conversational Mandarin (preferred to cross functionally communicate with non-English speaking engineers).
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Able to think systematically with a clear problem-solving approach when facing issues ; skilled at breaking down and simplifying complex problems. Not only from a tech lens but also from a revenue perspective
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Enthusiastic about the Technical Account Manager (TAM) role, especially in delivering technical solutions and support that drive customer success.
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Resilient under pressure, self-motivated, and always striving to grow beyond the current capabilities.
Nice to Haves
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Experience in crypto, blockchain, building businesses, fintech, and/or financial markets.
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Experience in trading financial products, such as stocks, funds, forex, futures, options.
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Knowledge of data analytical tools like Python and SQL.
Perks & Benefits
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Competitive total compensation package
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L&D programs and Education subsidy for employees' growth and development
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Various team building programs and company events
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Wellness and meal allowances
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Comprehensive healthcare schemes for employees and dependants
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More that we love to tell you along the process!
About OKX
OKX is a leading global Web3 technology company and cryptocurrency exchange, dedicated to building the future of decentralized finance and digital asset ownership. With a robust presence and growing operations across Colombia, Argentina, and Mexico, we provide a secure, innovative, and user-friendly platform for millions worldwide to trade, invest, and explore the vast potential of the blockchain ecosystem. We're at the forefront of developing cutting-edge solutions, from advanced trading tools and DeFi protocols to immersive metaverse experiences and NFT marketplaces, all powered by our unwavering commitment to security and transparency. Our culture at OKX is driven by innovation, collaboration, and a passion for pushing the boundaries of what's possible in Web3. We foster an environment where bright minds are empowered to contribute to a decentralized future, thrive on challenging projects, and grow alongside pioneering technology. We value diversity of thought, encourage continuous learning, and believe in building a team that is as global and interconnected as the blockchain itself. Joining OKX means being part of a dynamic, fast-paced team that is shaping the next generation of the internet. If you're a blockchain professional eager to make a tangible impact and contribute to a truly global platform, OKX offers unparalleled opportunities. We're seeking visionary talent in LATAM to join our mission of making crypto and Web3 accessible to everyone, everywhere. Come build with us and play a pivotal role in accelerating the adoption of decentralized technologies, empowering individuals, and revolutionizing financial systems around the world.
Ready to Apply?
To submit your application for this position, please visit OKX's official website and follow their application process.