Technical Program Manager

Partner with the Director of SRE and regional SRE managers to own end-to-end planning, tracking, and delivery of programs across the team

Define and maintain program roadmaps, milestones, dependencies, and success metrics

Run efficient standups, reviews, and retrospectives that keep work moving

Proactively identify risks and drive mitigation plans before they become bigger issues

Manage the roadmap for Plume's global infrastructure and services

Work with SRE team leads to plan, estimate, prioritize, and execute work

Collaborate with TPMs across the organization to align quarterly plans and priorities

Gather feedback from peers and other engineering teams to drive continuous improvement

Create and manage the roadmap for Plume's global data platform and services

Work with SRE team leads to plan, estimate, prioritize, and execute work

Collaborate with TPMs across the organization to align quarterly plans and priorities

Gather feedback from peers and other engineering teams to drive continuous improvement

Manage the roadmap for Plume's global observability stack

Work with SRE team leads to plan, estimate, prioritize, and execute work

Collaborate with TPMs across the organization to align quarterly plans and priorities

Gather feedback from peers and other engineering teams to drive continuous improvement

Partner with engineering teams to track and accelerate initiatives that improve CI/CD pipelines, release velocity, and deployment reliability

Champion automation-first thinking across the software development lifecycle, from testing and build pipelines to monitoring and incident response

Measure and report on pipeline health, lead time, and deployment frequency

Serve as a point of coordination across engineering, product, SRE, and leadership stakeholders

Build strong working relationships across time zones and disciplines, driving alignment without becoming a bottleneck

Communicate program status clearly to both technical and non-technical audiences

Foster a culture of accountability, transparency, and continuous improvement

5+ years of experience in technical program management, with a track record of delivering complex, cross-functional programs

Deep Jira expertise, including project configuration, custom workflows, dashboards, and advanced JQL querying, with the ability to use Jira data such as velocity trends, cycle time, and sprint burndown to drive decisions and identify risks like scope creep

Proven experience driving end-to-end Agile delivery for technical programs, including facilitating sprint planning (capacity planning, backlog refinement, story estimation), daily standups, sprint reviews, and retrospectives that lead to measurable improvements across infrastructure, data platforms, observability, and CI/CD initiatives

Excellent written and verbal communication skills in English, with the ability to adapt messaging for different audiences, from senior executives to technical stakeholders such as staff engineers

Strong project management skills, with the ability to bring structure and clarity to complex initiatives, maintain attention to detail, and consistently deliver outcomes within defined timelines