Account Manager
About This Role
Yellow Card's enterprise clients depend on the company to move money across emerging markets, and those relationships continue well past the initial sale. As an Account Manager, you'll take ownership of client relationships after contracts are signed and drive revenue growth from the existing client base. You'll be one of the first account managers at Yellow Card, helping build out account management as a function within the commercial business unit.
What You'll Be Doing
Own the post-sale relationship with a portfolio of B2B clients spanning multiple industries, including enterprise accounts.
Execute the revenue and growth strategy for your accounts, including cross-selling and upselling across fiat, stablecoin, and conversion products.
Collaborate across sales, product, and trading teams to maintain a steady focus on revenue generation and to shape Yellow Card's products and services around customer demand.
Build and maintain clear customer profiles, including decision-makers and key contacts, and run regular account reviews to monitor account health and flag retention risks early.
Work with the Salesforce lead to establish account management processes and procedures, keeping client records and activity accurate in Salesforce.
What We're Looking For
At least 8 years of B2B account management experience, ideally in financial services or a related sector.
Experience managing enterprise clients, with the ability to speak to specific accounts managed and how.
Experience selling similar products: fiat, stablecoin, and conversions.
Hands-on Salesforce experience, as using Salesforce is essential to this role.
Strong written and spoken English communication skills.
For the Asia Pacific role based in Hong Kong: native Mandarin proficiency.
Bonus Points
Background in payments or fintech companies.
Experience with cross-border payments, digital assets, or emerging markets.
Experience setting up account management processes in a growing business.
Why Join Us
Competitive compensation and meaningful health coverage, with all full-time employees participating in the stock option plan.
Access to resources, support, and autonomy for professional growth.
A fully remote-first work environment.
Mental health support services.
A global, diverse team spanning 24+ countries, working in a multicultural, collaborative environment.
The opportunity to be part of a team shaping the future of global fintech and stablecoin accessibility.
Ready to Apply?
To submit your application for this position, please visit Yellow Card Financial's official website and follow their application process.