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APAC Web3 Marketing Manager (Korea)
Job Description
Who is Serotonin Serotonin is the top go to market firm for transformative technologies, specializing in marketing, strategy, recruiting, and legal services. With a global team of 90 across 15 countries, Serotonin has supported over 300 clients in consumer tech, web3 infrastructure, digital assets, venture capital, and AI since its launch in 2020. Delivering end-to-end go-to-market solutions across all major marketing channels—including public relations, growth marketing, on-chain analytics, content, research, social, and design—Serotonin accelerates global innovation. At the core of our business is the Serotonin Platform, serving as a central nucleus for the web3 ecosystem, connecting builders and founders with essential resources to drive business growth.
About the Role
Serotonin is looking for an experienced Korea Marketing Manager to join our APAC team as a strategic operations specialist. This role focuses on driving operational efficiency and profitability for APAC clients by developing and executing effective processes across teams.
The ideal candidate
has a proven record in creating streamlined operations for marketing teams and will manage project organization, task coordination, and deadlines for client projects. They will oversee team bandwidth and collaborate with APAC strategic leads to ensure key deliverables. Reporting directly to the APAC Marketing Director, this person is based in Hong Kong and actively engaged in the local web3 community.
The ideal candidate
is deeply embedded in the local Korea Web3 community, leveraging a strong network of contacts and strategic expertise to promote, expand, and tailor our services to the specific needs of the local market. They will also play a pivotal role in strategically expanding our existing client base within these markets. Moreover, they possess the vision and skillset to drive scalable growth on a global level.
Requirements
Responsibilities Ensure timely delivery of client work, overseeing all aspects of strategic client accounts including project management, documentation, timelines, resource allocation, and profitability Leverage PR expertise and deep knowledge of web3 media to craft impactful narratives, boost brand visibility, and foster authentic connections within Hk's local web3 community Cultivate and maintain relationships with local web3 media, industry leaders, and influencers to amplify reach Develop and refine a streamlined client operations process, from kickoff to project closure, collaborating closely with the APAC Marketing Director on project needs and execution Set deadlines, update project management software, and follow up with internal and external teams to maintain operational efficiency Guide team adherence to processes and timelines established by Serotonin, serving as the primary contact for client communications and issues Manage meeting logistics, including agendas, note-taking, follow-up actions, and regular updates on OKRs, KPIs, and quarterly reviews Distribute key strategic documents to Marketing Directors or advisors and flag delivery issues to leadership for prompt resolution Requirements 3+ years of experience in client services operations within a marketing environment Agency experience required, with a preference for PR or digital agencies Proficiency in the local language and strong fluency in English are essential for this role, given the need for precise translation and active communication with clients Actively engaged in the local web3 community, with demonstrable involvement Proven ability to develop and grow client relationships over time Solid understanding of digital marketing, including SEO, paid media, CRO, and related areas Experience in effectively supporting high-performing teams Exceptional communication skills Benefits Competitive Salary Remote Work Environment Travel opportunities Maternity/Paternity Leave
About Serotonin
Serotonin is the leading Web3 marketing and product studio, building and growing some of the most impactful brands and protocols in the blockchain space. We are a full-service agency and venture studio dedicated to accelerating the adoption of decentralized technologies. Our expertise spans brand strategy, go-to-market execution, content creation, community building, and investor relations, all tailored for the unique nuances of cryptocurrency and blockchain innovation. We partner with visionary founders and organizations to bring revolutionary Web3 products and services to market, shaping the future of digital ownership, finance, and interaction. Our culture is defined by a relentless pursuit of excellence, creative problem-solving, and a deep-seated passion for Web3. We foster a dynamic, collaborative, and remote-first environment where innovation thrives, and every team member is empowered to contribute significantly to industry-defining projects. We believe in continuous learning, embracing new technologies, and advocating for a more decentralized world. Serotonin is home to a diverse team of strategists, marketers, designers, and developers united by a shared mission to drive blockchain forward. Join Serotonin and become a pivotal force in the Web3 revolution. This is an unparalleled opportunity to work at the cutting edge of blockchain technology, influence the narrative of groundbreaking crypto projects, and build a career with lasting impact. If you're a skilled professional eager to apply your talents to meaningful work in a fast-paced, high-growth sector, Serotonin offers a platform for unparalleled growth, significant autonomy, and the chance to shape the future of the decentralized web.