Polymarket logo - Control Desk Operator/Analyst

    Control Desk Operator/Analyst

    Polymarket
    Remote
    FullTime
    Operations
    Remote
    Apply Now

    "About The Role"

    About This Role

    This is a rare opportunity to work at the convergence of market operations, compliance, and distributed ledger technology inside a CFTC-regulated DCO and DCM. You'll serve as a frontline guardian for one of the most active 24/7 trading platforms in crypto, tackling high-stakes manual workflows today while building the automated infrastructure of tomorrow. Reporting to the Head of Regulatory Operations, you'll have direct influence over how a cutting-edge web3 platform scales responsibly.

    What You'll Be Doing

    Resolve trading instruments manually when oracle data feeds fail, and perform ledger reconciliations across decentralized and traditional rails

    Review and reconcile daily fund flows — ACH, wires, and withdrawals — ensuring accuracy across crypto and fiat channels

    Adjudicate high-risk KYC/KYB cases and conduct AML deep-dives to protect the platform from fraud

    Act as the investigative backbone for customer support, digging through transaction logs, smart contracts, and data feeds to resolve disputes

    Spot inefficiencies, write technical specs, and collaborate with engineers to automate manual processes

    Monitor evolving CFTC regulations and help shape internal surveillance frameworks for our decentralized trading infrastructure

    What We're Looking For

    Bachelor's degree required

    3+ years in clearing, settlement, reconciliation, or financial operations with hands-on break resolution

    Working knowledge of CFTC Part 38/39 regulations and FCM/intermediary oversight

    Strong grasp of KYC, KYB, AML, and fraud workflows, including manual escalations

    Experience processing ACH, wires, and withdrawals in a high-volume or regulated environment

    Technical fluency (APIs, SQL, databases) to translate operational needs into engineering requirements

    Sharp attention to detail under pressure, with the ability to write precise process documentation

    Bonus Points

    Experience at a fintech, crypto exchange, or decentralized trading platform

    Familiarity with stablecoin mechanics or on-chain settlement processes

    Prior collaboration with engineering teams to scope and ship operational tooling

    Why Join Us

    Competitive compensation with upside tied to Polymarket's explosive growth

    Fully remote flexibility within a fast-scaling web3 company

    Direct impact on the operational backbone of a leading decentralized finance and prediction market platform

    Front-row seat to the intersection of blockchain innovation, regulatory compliance, and financial markets

    About Polymarket

    Polymarket is at the forefront of the decentralized information and prediction market revolution, leveraging cutting-edge blockchain technology to create a more transparent and efficient way to bet on real-world events. We're building a platform where users can trade on their beliefs about everything from politics to pop culture, fostering a global community driven by data and conviction. Our mission is to democratize access to information and enable price discovery in a trustless environment, fundamentally reshaping how people engage with and understand the world. Our team thrives on innovation, intellectual curiosity, and a deep-seated belief in the power of Web3 principles. We champion a culture of open collaboration, radical transparency, and continuous learning, encouraging every team member to contribute their unique perspective to solve complex challenges. We are a group of passionate builders, designers, and strategists united by a vision for a decentralized future, where markets are fair, accessible, and censorship-resistant. At Polymarket, your work directly impacts the evolution of decentralized finance and information. If you're eager to make a significant impact in the nascent but rapidly expanding blockchain space, Polymarket offers an unparalleled opportunity. Join us to contribute to a platform that empowers users, challenges traditional financial systems, and puts the power of prediction back into the hands of the people. We're looking for individuals who are not just skilled but are also true believers in the potential of crypto to create a more informed and equitable world. Come build the future with Polymarket.

    Ready to Apply?

    To submit your application for this position, please visit Polymarket's official website and follow their application process.

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