Control Desk Operator/Analyst
"About The Role"
About This Role
This is a rare opportunity to work at the convergence of market operations, compliance, and distributed ledger technology inside a CFTC-regulated DCO and DCM. You'll serve as a frontline guardian for one of the most active 24/7 trading platforms in crypto, tackling high-stakes manual workflows today while building the automated infrastructure of tomorrow. Reporting to the Head of Regulatory Operations, you'll have direct influence over how a cutting-edge web3 platform scales responsibly.
What You'll Be Doing
Resolve trading instruments manually when oracle data feeds fail, and perform ledger reconciliations across decentralized and traditional rails
Review and reconcile daily fund flows — ACH, wires, and withdrawals — ensuring accuracy across crypto and fiat channels
Adjudicate high-risk KYC/KYB cases and conduct AML deep-dives to protect the platform from fraud
Act as the investigative backbone for customer support, digging through transaction logs, smart contracts, and data feeds to resolve disputes
Spot inefficiencies, write technical specs, and collaborate with engineers to automate manual processes
Monitor evolving CFTC regulations and help shape internal surveillance frameworks for our decentralized trading infrastructure
What We're Looking For
Bachelor's degree required
3+ years in clearing, settlement, reconciliation, or financial operations with hands-on break resolution
Working knowledge of CFTC Part 38/39 regulations and FCM/intermediary oversight
Strong grasp of KYC, KYB, AML, and fraud workflows, including manual escalations
Experience processing ACH, wires, and withdrawals in a high-volume or regulated environment
Technical fluency (APIs, SQL, databases) to translate operational needs into engineering requirements
Sharp attention to detail under pressure, with the ability to write precise process documentation
Bonus Points
Experience at a fintech, crypto exchange, or decentralized trading platform
Familiarity with stablecoin mechanics or on-chain settlement processes
Prior collaboration with engineering teams to scope and ship operational tooling
Why Join Us
Competitive compensation with upside tied to Polymarket's explosive growth
Fully remote flexibility within a fast-scaling web3 company
Direct impact on the operational backbone of a leading decentralized finance and prediction market platform
Front-row seat to the intersection of blockchain innovation, regulatory compliance, and financial markets
About Polymarket
Polymarket is at the forefront of the decentralized information and prediction market revolution, leveraging cutting-edge blockchain technology to create a more transparent and efficient way to bet on real-world events. We're building a platform where users can trade on their beliefs about everything from politics to pop culture, fostering a global community driven by data and conviction. Our mission is to democratize access to information and enable price discovery in a trustless environment, fundamentally reshaping how people engage with and understand the world. Our team thrives on innovation, intellectual curiosity, and a deep-seated belief in the power of Web3 principles. We champion a culture of open collaboration, radical transparency, and continuous learning, encouraging every team member to contribute their unique perspective to solve complex challenges. We are a group of passionate builders, designers, and strategists united by a vision for a decentralized future, where markets are fair, accessible, and censorship-resistant. At Polymarket, your work directly impacts the evolution of decentralized finance and information. If you're eager to make a significant impact in the nascent but rapidly expanding blockchain space, Polymarket offers an unparalleled opportunity. Join us to contribute to a platform that empowers users, challenges traditional financial systems, and puts the power of prediction back into the hands of the people. We're looking for individuals who are not just skilled but are also true believers in the potential of crypto to create a more informed and equitable world. Come build the future with Polymarket.
Ready to Apply?
To submit your application for this position, please visit Polymarket's official website and follow their application process.