Polymarket logo - Control Desk Operator/Analyst

    Control Desk Operator/Analyst

    Polymarket
    Remote
    FullTime
    Operations
    Remote
    Apply Now

    "About The Role"

    About This Role

    As our Control Desk Operator/Analyst, you'll sit at the crossroads of market operations, compliance, and distributed ledger technology, acting as a frontline guardian for our CFTC-regulated DCO and DCM. This shift-based role (4:00 PM–12:30 AM) puts you at the heart of a 24/7 decentralized trading ecosystem, where no two days look the same and your decisions carry real weight.

    What You'll Be Doing

    Resolve trading instruments and manual ledger reconciliations when automated oracle data providers fail

    Review and reconcile daily fund flows — ACH deposits, wire transfers, and crypto-adjacent withdrawals

    Process escalated KYC/KYB applications and conduct AML deep-dives to protect platform integrity

    Act as the investigative force behind CX escalations — digging into transaction logs, smart contracts, and data feeds to resolve disputes

    Spot inefficiencies and partner with engineers to automate manual workflows across our web3 infrastructure

    Challenge outdated SOPs and help build smarter, scalable compliance frameworks for a growing decentralized platform

    What We're Looking For

    Bachelor's degree required

    3+ years in clearing, settlement, reconciliation, or financial operations with hands-on break resolution

    Working knowledge of CFTC Part 38/39 regulations and FCM/intermediary oversight

    Strong grasp of KYC, KYB, AML, and fraud prevention, including manual high-risk adjudication

    Experience processing ACH, wire, and withdrawal transactions in a regulated or high-volume environment

    Technical fluency (APIs, SQL, databases) to translate operational needs into engineering specs

    Meticulous attention to detail under pressure, with crystal-clear documentation skills

    Bonus Points

    Experience at a fintech, crypto exchange, or decentralized prediction market platform

    Familiarity with stablecoin flows or on-chain settlement mechanics

    Prior collaboration with engineering teams to scope and automate operational processes

    Why Join Us

    Competitive compensation with meaningful upside tied to Polymarket's explosive growth

    Fully remote, high-trust culture built for people who move fast and own outcomes

    Direct impact on the compliance backbone of a category-defining blockchain platform

    Front-row seat to the evolution of decentralized finance and prediction markets at global scale

    About Polymarket

    Polymarket is at the forefront of the decentralized information and prediction market revolution, leveraging cutting-edge blockchain technology to create a more transparent and efficient way to bet on real-world events. We're building a platform where users can trade on their beliefs about everything from politics to pop culture, fostering a global community driven by data and conviction. Our mission is to democratize access to information and enable price discovery in a trustless environment, fundamentally reshaping how people engage with and understand the world. Our team thrives on innovation, intellectual curiosity, and a deep-seated belief in the power of Web3 principles. We champion a culture of open collaboration, radical transparency, and continuous learning, encouraging every team member to contribute their unique perspective to solve complex challenges. We are a group of passionate builders, designers, and strategists united by a vision for a decentralized future, where markets are fair, accessible, and censorship-resistant. At Polymarket, your work directly impacts the evolution of decentralized finance and information. If you're eager to make a significant impact in the nascent but rapidly expanding blockchain space, Polymarket offers an unparalleled opportunity. Join us to contribute to a platform that empowers users, challenges traditional financial systems, and puts the power of prediction back into the hands of the people. We're looking for individuals who are not just skilled but are also true believers in the potential of crypto to create a more informed and equitable world. Come build the future with Polymarket.

    Ready to Apply?

    To submit your application for this position, please visit Polymarket's official website and follow their application process.

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