Control Desk Operator/Analyst
"About The Role"
About This Role
As our Control Desk Operator/Analyst, you'll sit at the crossroads of market operations, compliance, and distributed ledger technology, acting as a frontline guardian for our CFTC-regulated DCO and DCM. This shift-based role (4:00 PM–12:30 AM) puts you at the heart of a 24/7 decentralized trading ecosystem, where no two days look the same and your decisions carry real weight.
What You'll Be Doing
Resolve trading instruments and manual ledger reconciliations when automated oracle data providers fail
Review and reconcile daily fund flows — ACH deposits, wire transfers, and crypto-adjacent withdrawals
Process escalated KYC/KYB applications and conduct AML deep-dives to protect platform integrity
Act as the investigative force behind CX escalations — digging into transaction logs, smart contracts, and data feeds to resolve disputes
Spot inefficiencies and partner with engineers to automate manual workflows across our web3 infrastructure
Challenge outdated SOPs and help build smarter, scalable compliance frameworks for a growing decentralized platform
What We're Looking For
Bachelor's degree required
3+ years in clearing, settlement, reconciliation, or financial operations with hands-on break resolution
Working knowledge of CFTC Part 38/39 regulations and FCM/intermediary oversight
Strong grasp of KYC, KYB, AML, and fraud prevention, including manual high-risk adjudication
Experience processing ACH, wire, and withdrawal transactions in a regulated or high-volume environment
Technical fluency (APIs, SQL, databases) to translate operational needs into engineering specs
Meticulous attention to detail under pressure, with crystal-clear documentation skills
Bonus Points
Experience at a fintech, crypto exchange, or decentralized prediction market platform
Familiarity with stablecoin flows or on-chain settlement mechanics
Prior collaboration with engineering teams to scope and automate operational processes
Why Join Us
Competitive compensation with meaningful upside tied to Polymarket's explosive growth
Fully remote, high-trust culture built for people who move fast and own outcomes
Direct impact on the compliance backbone of a category-defining blockchain platform
Front-row seat to the evolution of decentralized finance and prediction markets at global scale
About Polymarket
Polymarket is at the forefront of the decentralized information and prediction market revolution, leveraging cutting-edge blockchain technology to create a more transparent and efficient way to bet on real-world events. We're building a platform where users can trade on their beliefs about everything from politics to pop culture, fostering a global community driven by data and conviction. Our mission is to democratize access to information and enable price discovery in a trustless environment, fundamentally reshaping how people engage with and understand the world. Our team thrives on innovation, intellectual curiosity, and a deep-seated belief in the power of Web3 principles. We champion a culture of open collaboration, radical transparency, and continuous learning, encouraging every team member to contribute their unique perspective to solve complex challenges. We are a group of passionate builders, designers, and strategists united by a vision for a decentralized future, where markets are fair, accessible, and censorship-resistant. At Polymarket, your work directly impacts the evolution of decentralized finance and information. If you're eager to make a significant impact in the nascent but rapidly expanding blockchain space, Polymarket offers an unparalleled opportunity. Join us to contribute to a platform that empowers users, challenges traditional financial systems, and puts the power of prediction back into the hands of the people. We're looking for individuals who are not just skilled but are also true believers in the potential of crypto to create a more informed and equitable world. Come build the future with Polymarket.
Ready to Apply?
To submit your application for this position, please visit Polymarket's official website and follow their application process.