Engagement Manager

Be the bridge between customers and delivery, turning strategy into successful outcomes!   Join Objective’s Information Intelligence team, where we empower government and regulated industries to unlock actionable insights and drive transformational outcomes through data-driven solutions. As our Engagement Manager, you’ll be at the heart of mission-critical projects, ensuring our cloud-based software delivers maximum value and transparency to our customers and their communities.

In this role, you'll champion project delivery across Objective Products, with a focus on our fast-evolving Information Intelligence portfolio. You’ll play a pivotal part in establishing trusted partnerships, shaping long-term engagement strategies, and ensuring our solutions deliver real, measurable impact for customers who depend on us to make informed decisions.

You will report to the Regional Services Director and act as a key influencer, representing both customer and Objective interests, without direct people management responsibility. You’ll collaborate with experts across delivery, sales, and product to create an environment where both our clients and our teams excel.   All applicants must hold a valid NV1 Clearance.

A day in your role Engagement Management - Deliver projects in line with Objective’s methodology, applying strong governance and controls to ensure successful, low-risk outcomes. Leads engagements and contributes at Steering Committee level. Customer Referenceability - Build trusted, long-term relationships with customers, driving value and ensuring sites become strong advocates of Objective’s solutions. Project Outcomes- Ensure delivery on time, within budget, and to quality standards through disciplined execution and adherence to approval frameworks. Stakeholder Management - Act as the primary escalation point, managing senior stakeholders and aligning customer and delivery teams. Represents projects in governance forums and executive updates. Risk Management - Identify, manage, and mitigate risks proactively. Maintains risk registers and escalates where required to protect project success and reputation. Internal Governance - Lead governance forums, secures approvals, manages escalations, and provides regular updates on progress, risks, and financial performance. Leadership - Lead project teams and governance groups, setting direction, priorities, and ensuring effective delivery. Global Practice Contribution - Drive continuous improvement through knowledge sharing, mentoring, and development of best practices, tools, and reusable assets. Bid & Sales Support - Support business growth through proposals, shaping delivery approaches, estimating scope, and contributing to commercial strategy. Utilisation - Maintain a personal billable utilisation target aligned with Regional Services Director expectations. Your skills, experience and beyond: Strong experience in project and program management, with deep expertise in governance, delivery frameworks, and implementation methodologies. Proven ability to manage timelines, resources, and budgets across multiple projects. Solid understanding of the software development lifecycle, system architectures, and emerging technologies, with awareness of industry trends. Strong commercial acumen, with sound knowledge of governance, risk mitigation, project financials, and pricing. Proven ability to build and maintain trusted customer relationships, effectively manage escalations, and identify opportunities to drive growth and value.