Implementation Specialist

About DevSavant

At DevSavant, we are a trusted technology partner specializing in Software Development, Data Engineering, AI/Machine Learning, Cloud Solutions, Automation Testing, and UI/UX Design. We deliver innovative, high-quality solutions with a focus on excellence and results. Our people are at the heart of everything we do, fostering a culture of growth and well-being. Join us and thrive in a supportive, success-driven environment.

Key Responsibilities

• •Guide clients through the implementation process of the client PRM solutions

• •Configure and customize PRM platforms according to client requirements

• •Conduct discovery sessions to understand client needs and business processes

• •Create and maintain project timelines and implementation schedules

• •Provide technical guidance and best practices to clients

• •Document client requirements and configuration specifications

• •Collaborate with internal teams including support, development, and sales

• •Deliver platform training to client teams

• •Troubleshoot technical issues during implementation

• •Ensure successful client onboarding and platform adoption

Requirements

• •2-4 years of experience in software implementation, customer success, or related field

• •Strong technical aptitude and ability to learn new technologies quickly

• •Excellent project management and organizational skills

• •Outstanding verbal and written communication abilities

• •Experience working directly with clients in a technical capacity

• •Problem-solving mindset with attention to detail

• •Ability to manage multiple implementations simultaneously

• •Proficiency with MS Office Suite and project management tools

• •English level: B2 Advanced

• •Power Skills:

• •Clear verbal communication

• •Written communication

• •Active listening

• •Presentation skills

• •Time management

• •Prioritization

• •Organization

• •Attention to detail

• •Multitasking

• •Relationship building

• •Customer service orientation