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    Onboarding - Onboarding Associate

    B2C2
    Lisbon, Portugal
    Full-time
    Operations
    Apply Now

    "What You'll Be Doing"

    What You'll Be Doing

    Engage with clients and counterparties to support the Client KYC/Onboarding and Client Lifecycle processes, including initial KYC as well as periodic and ad-hoc reviews

    Coordinate KYC onboarding for clients and counterparties across multiple functions and B2C2 entities, including Front Office, Compliance, AML, Operations, Legal, and Risk, in a time-sensitive environment

    Assist with ongoing monitoring, banking enquiries, and other KYC-related matters as needed

    Ensure departmental requests and client maintenance activities are completed within expected timeframes

    Review agreements, legal and financial documents, and other paperwork for completeness and accuracy

    Assist in assessing and assigning risk classifications to incoming clients/counterparties, and adjust KYC profiles as business activities or risk factors change

    Conduct recertifications and renewals of due diligence on existing clients/counterparties to identify changes in risk profile, including reputational and operational factors

    Participate in the design and testing of enhancements to client due diligence/onboarding databases, reports, and systems

    Support management on tactical and strategic initiatives related to onboarding applications and other systems

    Work closely with Sales, Compliance, Legal, and other teams to make policies and procedures more transparent and effective while maintaining strong risk control

    What We're Looking For

    Experience in KYC and client onboarding

    Understanding of due diligence operations and onboarding applications/systems

    Strong interpersonal skills, with effective written and verbal communication

    Ability to liaise with management, Front Office, Sales, Compliance, Legal, and Audit teams

    Strong organizational skills and ability to multitask, with a track record of maintaining composure in a fast-paced, high-pressure environment

    High competency in research and analysis, including use of external due-diligence tools

    Energetic, self-starting approach, with the ability to take direction and act quickly

    A balance of compliance mindset and commercial pragmatism in an environment where revenue growth and risk control both matter

    High competency with the Google products suite, and interest in AI technology enhancement

    Ready to Apply?

    To submit your application for this position, please visit B2C2's official website and follow their application process.

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