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    Onboarding specialist- Payments Fintech

    Merge Money Ltd.
    Paris, Ile-de-France, France
    Full-time
    Customer Support
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    About This Role

    Merge is hiring a 1LoD Onboarding Specialist to support customer onboarding across fiat and stablecoin flows. The role involves conducting KYC/KYB reviews, periodic reviews, and screening of customers and counterparties, and is well suited to someone looking to grow into broader Compliance or Compliance Operations positions.

    What You'll Be Doing

    Conduct KYC/KYB reviews for individuals and businesses at onboarding

    Review corporate structures, UBOs, directors, shareholders, and source of funds/wealth

    Perform CDD and, under guidance, EDD on higher-risk customers

    Run PEP, sanctions, and adverse media screening, clearing or escalating matches as needed

    Assign risk classifications and flag inconsistencies or red flags in documentation

    Support periodic and event-driven customer reviews

    Maintain accurate case records within agreed SLAs

    Support customer queries and banking partner requests related to KYC/KYB, AML checks, and documentation, working alongside Customer Success

    Flag recurring issues or patterns to the Compliance Operations team to help improve processes

    Potentially assist with transaction monitoring review, as this may fall within the role's scope alongside onboarding

    What We're Looking For

    3+ years of experience in KYC/KYB, AML operations, or fraud/risk operations; background in fintech, payments, or an EMI/PSP preferred

    Working knowledge of AML/CFT fundamentals, EU sanctions regimes (EU, OFAC, UN lists), and PEP screening, with awareness of French regulatory expectations (ACPR guidelines, TRACFIN reporting obligations)

    Strong attention to detail and the ability to manage high case volumes without cutting corners

    Analytical mindset, comfortable examining transaction patterns and fund flows to reach well-evidenced conclusions

    Ownership of workload and sound judgment, escalating promptly to the MLRO or compliance lead when needed

    Bonus Points

    Experience in transaction monitoring and/or fraud investigation

    Ready to Apply?

    To submit your application for this position, please visit Merge Money Ltd.'s official website and follow their application process.

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