Principal/Senior VIP Product Manager, Onshore Markets
Who We Are
About the Opportunity
What You'll Be Doing
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Define the VIP product strategy, roadmap, and value proposition, with clear benefits and points of differentiation.
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Develop VIP offerings and benefit programs that address client needs across our exchanges products, and other relevant services.
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Partner with VIP Relationship Managers to understand client needs and improve the tools and experiences they use to acquire, serve, and retain clients.
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Design customer lifecycle journeys, campaigns, and CRM capabilities that support acquisition, cross-selling, engagement, and retention.
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Work with Design, Engineering, Operations, Risk, and other product teams to deliver high-quality solutions that meet business and regulatory requirements.
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Use client feedback, market research, and performance data to prioritize improvements and measure results, including adoption, trading activity, and AUM.
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Track competitor offerings and regional market developments to shape VIP propositions suited to different regulated markets.
What We Look For In You
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Bachelor's degree or equivalent experience, with 10 or more years in product management or product strategy.
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Strong understanding of crypto and Web3, particularly exchange products such as trading and Earn, and customer benefit or loyalty programs.
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Experience building products for high-net-worth clients at a crypto exchange, brokerage, or financial institution is preferred.
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Sound commercial judgment, strong customer insight, and a track record of working across teams to deliver products.
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Ability to use data to make decisions, set priorities, and evaluate outcomes.
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Fluency in English; additional languages and experience working across markets are a plus.
Perks & Benefits
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Competitive total compensation package
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Various team building programs and company events
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Wellness and meal allowances
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Comprehensive healthcare schemes for employees and dependants
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More that we love to tell you along the process!
#LI-ONSITE
About OKX
OKX is a leading global Web3 technology company and cryptocurrency exchange, dedicated to building the future of decentralized finance and digital asset ownership. With a robust presence and growing operations across Colombia, Argentina, and Mexico, we provide a secure, innovative, and user-friendly platform for millions worldwide to trade, invest, and explore the vast potential of the blockchain ecosystem. We're at the forefront of developing cutting-edge solutions, from advanced trading tools and DeFi protocols to immersive metaverse experiences and NFT marketplaces, all powered by our unwavering commitment to security and transparency. Our culture at OKX is driven by innovation, collaboration, and a passion for pushing the boundaries of what's possible in Web3. We foster an environment where bright minds are empowered to contribute to a decentralized future, thrive on challenging projects, and grow alongside pioneering technology. We value diversity of thought, encourage continuous learning, and believe in building a team that is as global and interconnected as the blockchain itself. Joining OKX means being part of a dynamic, fast-paced team that is shaping the next generation of the internet. If you're a blockchain professional eager to make a tangible impact and contribute to a truly global platform, OKX offers unparalleled opportunities. We're seeking visionary talent in LATAM to join our mission of making crypto and Web3 accessible to everyone, everywhere. Come build with us and play a pivotal role in accelerating the adoption of decentralized technologies, empowering individuals, and revolutionizing financial systems around the world.
Ready to Apply?
To submit your application for this position, please visit OKX's official website and follow their application process.