Senior Enterprise Account Manager
"How We Hire"
About This Role
Enterprise clients rely on Yellow Card to move money across emerging markets, and the relationship continues well past the point of sale. As Account Manager, you will own those post-sale relationships and grow revenue from existing clients. You'll be one of the first Senior Enterprise Account Managers at Yellow Card, helping establish account management as a function within the commercial business unit.
What You'll Be Doing
Own the post-sale relationship for a portfolio of B2B clients spanning multiple industries, including enterprise accounts.
Execute the revenue and growth strategy for your accounts, including cross-selling and upselling across fiat, stablecoin, and conversion products.
Collaborate with colleagues across sales, product, and trading to keep a constant focus on revenue generation and on building Yellow Card products and services aligned with customer demand.
Help identify and map customers—understanding their organizations, decision-makers, and key points of contact—and run regular account reviews to track account health and flag retention risks early.
Work with the Salesforce lead to establish account management processes and procedures, keeping client records and activity accurate in Salesforce.
What We're Looking For
At least 8 years of B2B account management experience, ideally in financial services or a related sector.
Experience managing enterprise clients, with the ability to speak to which clients you managed and how.
Experience selling similar products: fiat, stablecoin, and conversions.
Hands-on Salesforce experience—this is essential to the role.
Strong written and spoken English communication skills.
For the Asia Pacific role based in Hong Kong: native Mandarin.
Bonus Points
Background in payments or fintech companies.
Experience with cross-border payments, digital assets, or emerging markets.
Experience setting up account management processes in a growing business.
Why Join Us
Competitive compensation, meaningful health coverage, and participation in the company's stock option plan for all full-time employees.
Access to resources, support, and autonomy for professional growth.
A remote-first work environment.
Mental health support services.
A global, diverse team spanning 24+ countries, working in a multicultural, collaborative environment.
The opportunity to be part of a team shaping the future of global FinTech and stablecoin accessibility.
Ready to Apply?
To submit your application for this position, please visit Yellow Card Financial's official website and follow their application process.