Solutions Engineer
Job Description
OP Labs is the team building the technology behind Optimism, the leading blockchain infrastructure provider powering 65% of all Layer 2 transactions. Our open-source OP Stack enables developers and enterprises to launch scalable, secure, and customizable onchain networks with ease. Backed by a16z, Paradigm, and others, OP Labs has raised over $175M to drive the next generation of onchain innovation.
What are the role responsibilities
- •Partner integration & upgrade stewardship
- •Own technical coordination for chain integrations, upgrades, and migrations across partner chains
- •Define and guide partners through upgrade and integration readiness paths
- •Coordinate timelines, dependencies, and expectations across internal teams and external partners
- •Partner-facing technical support & triage
- •Serve as the primary technical point of contact for OP Stack partners post-launch
- •Provide high-signal guidance on OP Stack architecture, configuration, and operational excellence
- •Triage partner issues and route them to the appropriate internal engineering stakeholders
- •Cross-functional facilitation
- •Act as connective tissue between engineering, product, governance, partnerships, and growth teams
- •Translate complex technical changes into partner-ready guidance and communication
- •Represent partner constraints and operational realities during planning, releases, and upgrades
- •Drive clarity and accountability when ownership spans multiple teams
- •Documentation, enablement & ecosystem signal
- •Produce partner-ready technical documentation, guides, and templates
- •Create and maintain upgrade playbooks, SOPs, and readiness checklists
- •Improve consistency, discoverability, and reuse of partner knowledge
- •Route structured feedback on adoption blockers and ecosystem risk to product and engineering
What skills do you bring
- •Technical Skills
- •Past programming or engineering experience
- •Strong technical foundation in blockchains and experience with Solidity
- •Experience guiding partners through integrations, upgrades, and operational changes in production environments
- •Ability to provide high-signal guidance on system architecture, configuration, and operational best practices
- •Partner Support
- •Experience supporting customers or partners in a post-sales technical role (e.g. Solutions Engineering, Solutions Architecture, Technical Account Management, Integration Engineering, or similar)
- •Comfortable serving as the primary technical point of contact for external partners
- •Strong judgement in technical triage, prioritization, and escalation
- •Communication & Collaboration
- •Ability to translate complex technical concepts into clear, partner-ready guidance
- •Strong written communication skills, with experience producing technical documentation, playbooks, or runbooks
- •Proven ability to coordinate across multiple internal teams and external stakeholders without direct authority
- •Ability to represent partner constraints and operational realities in internal planning and execution
What will you like about us
- •We take care of our employees. Competitive compensation, fully paid medical, dental, and vision, and a 4% 401K match.
- •We take pride in the accomplishments of our teammates and support each other in doing the best work of our careers.
- •Our team is a diverse group of people from varied backgrounds. We cherish our eclecticism and consider it a great strength.
- •We’re fully remote, deeply engaged, highly skilled, and like to have fun.
- •We think long-term. Our founders have been scaling Ethereum since 2015.
- •Learn more about our interviewing here!
We are aware of fraudulent individuals falsely claiming to represent OP Labs in recruitment activities. Please note:
- •All official communication will come from an @oplabs.co email address, or from a verified Linked profile.
- •We will never ask for payment, banking information, or personal identification details at any stage of our hiring process.
- •All current openings are listed exclusively on our official careers page and linked from our verified social profiles.
- •If you’re ever unsure about a communication that claims to be from OP Labs, please contact us directly at people@oplabs.co to verify authenticity.
Your safety and trust are very important to us. Thank you for helping us prevent fraud.
About OP Labs
OP Labs is at the forefront of the Web3 revolution, dedicated to building the foundational infrastructure for the Superchain and scaling the Ethereum ecosystem. As a leading contributor to Optimism's Layer 2 scaling solution, we are committed to making blockchain technology accessible, efficient, and robust for millions of users worldwide. Our work directly impacts the future of decentralized applications, DeFi, and the broader crypto space by providing a fast, secure, and cost-effective environment for innovation. We foster a collaborative and intellectually stimulating culture, driven by a shared passion for open-source development and cryptographic research. At OP Labs, every team member is empowered to take ownership, contribute impactful work, and continuously learn within a remote-first, globally distributed team. We value transparency, rigorous engineering, and a commitment to Optimism's 'Impact = Profit' philosophy, ensuring our contributions not only advance technology but also benefit the public good. Join OP Labs to shape the next era of blockchain technology. If you're an ambitious engineer, researcher, or contributor looking to make a significant mark in Web3, scaling solutions, and decentralized networks, you'll find unparalleled opportunities to innovate and grow with us. We offer a chance to work on cutting-edge problems, collaborate with some of the brightest minds in the crypto industry, and contribute to a mission that's fundamentally reshaping the digital world.
Ready to Apply?
To submit your application for this position, please visit OP Labs's official website and follow their application process.