Client Executive Mid-Market
"About The Role"
About This Role
Join a fast-growing fintech disrupting legacy banking, recognized among the UK's fastest-growing tech companies by Deloitte Fast 50. As our business increasingly explores how blockchain, smart contracts, and decentralized finance (DeFi) principles intersect with modern banking rails, you'll be at the forefront of client conversations shaping the future of money movement.
What You'll Be Doing
Own and nurture a portfolio of Mid-Market client relationships, driving satisfaction, retention, and long-term partnership value
Deliver consultative, high-touch client experiences that build trust and align with clients' strategic and digital transformation goals
Hit annual revenue targets by proactively surfacing upsell and cross-sell opportunities across our evolving product suite
Partner cross-functionally with Sales, Legal, Financial Crime, Marketing, and Operations to remove adoption barriers
Act as the internal voice of the client, ensuring their needs shape our roadmap and service delivery
Lead regular business reviews and maintain a consistent cadence of strategic client engagement
What We're Looking For
Proven experience in relationship management, account management, or customer success roles
Demonstrated success hitting retention and revenue growth targets
Solid understanding of banking, financial products, and emerging payment infrastructure (crypto and blockchain familiarity a plus)
Excellent communication skills, confident engaging stakeholders from analysts to C-suite executives
Strong analytical and problem-solving instincts, comfortable navigating ambiguity and building new processes
Highly organized, proactive, and resourceful with sharp attention to detail
Bonus Points
Exposure to blockchain, distributed systems, or decentralized financial technologies
Experience supporting clients through digital transformation or smart contract-enabled products
Background working with fintechs, payment platforms, or crypto-adjacent businesses
Why Join Us
Flexible working philosophy with the option to work abroad up to 30 days annually
27 days annual leave plus flexible bank holidays in a vibrant new London office
Private healthcare, dental discounts, and enhanced family-friendly leave
Join an innovative, fast-scaling team building the bank infrastructure of the future 🚀
Ready to Apply?
To submit your application for this position, please visit ClearBank's official website and follow their application process.