Manager, Technology Vendor Management Program
MoonPay
Remote
Operations
Remote
Manager, Technology Vendor Management Program
New York / United Kingdom - Remote / Portugal - Remote / Spain - Remote / South Africa - Remote
Technology & Security Services - IT Operations /
Full Time /
Remote
Apply for this job
Hi, we're MoonPay. We're here to onboard the world to the decentralized economy.
Why?
Because crypto and blockchain aren't just technologies-they're tools for global financial empowerment. They give people control over their money, their digital assets, and their future, unlocking opportunities that traditional systems have kept out of reach.
What we do
At MoonPay, we're building the infrastructure that powers this new financial system. We make it easy for anyone, anywhere, to buy, sell, and trade crypto using everyday payment methods like cards, Apple Pay, PayPal, Revolut and Venmo. We provide simple tools to send, receive, and manage stablecoins, so anyone can participate in the crypto economy confidently.
Trusted by nearly 30 million customers and over 500 companies, our secure, enterprise-grade platform is driving mainstream crypto adoption worldwide.
We collaborate with innovative brands and projects to build secure, scalable solutions for a blockchain-powered future. And we're committed to doing it right-fully licensed in the U.S. and regulated across the UK, EU, Canada, and Australia-because trust and compliance are non-negotiable.
But we're just getting started. We've launched a consumer app that makes crypto accessible, intuitive, and usable for everyone, and it's growing fast. We're iterating every day to make it the best it can be.
If you believe financial freedom should be for everyone-if you believe in building a fairer, more open financial system-we want you with us. To build systems that benefit all, we need contributions from all, regardless of background.
Come build the future of payments and the decentralized economy with MoonPay. Let's make financial freedom and autonomy the new normal.
About the Opportunity ✍️
The Manager of the Technology Vendor Management Program is responsible for overseeing the end-to-end lifecycle of technology supplier relationships, sourcing strategies,license consumption management and contract negotiations. This role ensures that the organization maximizes value, minimizes risk, and maintains compliance across all technology-related vendor engagements. The ideal candidate is a strategic thinker with strong commercial acumen, deep knowledge of technology vendor sourcing, and proven experience optimizing vendor performance.
What you will do
Vendor Management
- Develop and maintain strong relationships with key technology vendors and service providers.
- Lead regular vendor performance reviews, including SLAs, KPIs, and continuous improvement initiatives.
- Oversee vendor onboarding, due diligence, compliance checks, and risk assessments.
- Manage escalation processes for underperforming vendors and drive corrective action plans.
Technology Procurement
- Oversee full procurement lifecycle for hardware, software, cloud services, and IT professional services.
- Partner with technical teams to understand requirements and identify optimal sourcing strategies.
- Execute RFPs/RFIs/RFQs, evaluate proposals, and guide vendor selection processes.
- Ensure procurement policies, procedures, and best practices are followed across the organization.
Contract & Commercial Management
- Lead contract negotiations, renewals, and amendments to secure favorable terms and cost efficiencies.
- Maintain centralized vendor and contract documentation, renewal calendars, and compliance records.
- Collaborate with Legal, Finance, Security, and other stakeholders to mitigate legal, financial, and operational risks.
- Analyze total cost of ownership (TCO) and identify opportunities for cost optimization.
Governance & Reporting
- Implement and manage vendor governance frameworks and procurement process improvements.
- Develop and deliver regular reporting on vendor performance, spend, risks, and strategic recommendations.
- Support budgeting and forecasting activities related to technology IT procurement and vendor spend.
- Provide oversight to ensure compliance with internal controls, regulatory requirements, and audit standards.
About You
- Education & Experience
- Bachelor's degree in Business, Information Technology, Supply Chain, or related field; MBA or relevant certification (e.g., ITIL, CPM, CIPS) preferred.
- 5-8+ years of experience in IT vendor management, procurement, sourcing, or contract management.
- Proven experience negotiating technology contracts (SaaS, cloud, hardware, managed services, etc.).
- Skills & Competencies
- Strong knowledge of IT procurement processes, contract law fundamentals, and vendor governance models.
- Excellent negotiation, communication, and stakeholder-management skills.
- Ability to analyze complex data, budgets, and vendor performance metrics.
- Detail-oriented with a strong sense of ownership and accountability.
- Experience working in fast-paced, high-growth environments is preferred.
We're looking for people who live our core values, those who strive for excellence and want to leave a lasting legacy on the global financial system. Our values:
B - Be Hungry
L - Level Up
O - Own It
C - Crypto Curious
K - Kaizen
What's in it for you
💰Competitive salary package
🤝 Equity package: We believe financial freedom starts with our employees, so all employees have ownership at MoonPay
📈 Pay for performance equity bonus: Those who drive outsized outcomes receive outsized rewards
🚀 Moonshot award. We honor exceptional impact - 10 employees twice a year, each earning a $250,000 equity grant.
🏝 Unlimited holidays: We give you the autonomy to choose when to work (and when to switch off)
🌍 Hybrid working schedule: Work fully remotely or your nearest Moonbase, the choice is yours
🩺 Private Healthcare benefits: To protect you and your loved ones
🍼 Enhanced parental leave: So you can spend more time with your loved ones without a second thought
📚 Annual training budget: We support your training journey every step of the way
🪑 Home office setup allowance: Create the home office of your dreams
👛 Remote working allowance: Those working fully remotely get a little extra for utilities
💰 Monthly budget to spend on our products and zero fee crypto transactions: Cultivate your inner DEGEN
💰 Employee referral programme: Great people know great people, refer them to receive 10K in USDC
✈️ Regular remote company offsites: Meet your colleagues regularly for high impact in person sessions and hackathons
🚀 Working in a disruptive and fast-growing company where excellence is rewarded
What's it like to work at MoonPay?
At MoonPay, you'll work alongside driven, resourceful people who are passionate about excellence in everything they do. Kaizen is more than just a saying here, it's a mindset. We encourage you to think big, take risks, and push the boundaries of what's possible, knowing you have the support of a team that wants to see you grow. We're listed in the Sunday Times best places to work guide and consistently strive to provide an environment where everyone feels they can their best work.
Whether you're remote or collaborating with teammates around the world, you'll find opportunities here to do the best work of your career while shaping the future of the decentralized economy.
Commitment To Diversity
Research has shown that women are less likely than men to apply for this role if they do not have experience in 100% of these areas. Please know that this list is indicative, and that we would still love to hear from you even if you feel that you are only a 75% match. Skills can be learnt, diversity cannot.
Please let us know if you require any accommodations for the interview process, and we'll do our best to provide assistance.
At MoonPay we believe that every voice matters. We strive to create a mindful and respectful environment where everyone can bring their authentic self to work, and experience a culture that is free of harassment, racism, and discrimination. That's why we are committed to diversity and inclusion in the workplace and are a proud equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. This policy applies to all employment practices within our organization, including, but not limited to, hiring, recruiting, promotion, termination, layoff, and leave of absence.MoonPay is also committed to providing reasonable accommodations in our job application procedures for qualified individuals with disabilities. Please inform our Talent Team if you need any assistance completing any forms or to otherwise participate in the application process.
Please be aware that MoonPay does not request an AI-led interview without seeing a recruiter or team member from MoonPay on video call. We won't ask for your personal identification documents or any money from you during your interview process with us. Be fraud smart! If you receive an email - claiming to be from MoonPay - but from an email address ending in anything other than @moonpay.com, please be aware that this is not us.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Apply for this job
When applying, mention the word CANDYSHOP to show you read the job post completely.About MoonPay
MoonPay is at the forefront of the digital revolution, building the foundational payment infrastructure that connects the traditional financial world with the innovative blockchain economy. Our mission is to make accessing cryptocurrencies and digital assets simple, secure, and accessible for everyone, everywhere. We empower individuals and businesses across Australia and globally to seamlessly participate in the future of finance, driving mainstream adoption of blockchain technology through user-friendly solutions. Our culture thrives on innovation, collaboration, and a shared passion for pushing boundaries within a dynamic remote work environment. We believe in fostering an inclusive workplace where diverse perspectives are celebrated, and every team member is encouraged to contribute meaningfully to our collective success. At MoonPay, you'll find a supportive team dedicated to excellence, constantly challenging the status quo and solving complex problems with creativity and expertise. Joining MoonPay means becoming a part of a rapidly evolving industry with significant growth opportunities. We offer a challenging yet rewarding environment where curiosity is encouraged and professional development is prioritized. If you're looking to make a lasting impact at the intersection of fintech and blockchain, and want to help shape the future of digital payments from anywhere in Australia, MoonPay is where your talent can truly shine.
Ready to Apply?
To submit your application for this position, please visit MoonPay's official website and follow their application process.
Related Operations Jobs
Software Engineer, Agents
MoonPayRemote
Capital Officer
MoonPayRemote
TSS Information Security Engineer, SaaS & Integrations
MoonPayRemote
Senior Blockchain Engineer
MoonPayRemote
Senior Blockchain Platform Engineer
MoonPayRemote
Chief Control Officer
MoonPayRemote
Trading Operations, Transformation Lead
Anchorage DigitalRemote
OTC Trader
Anchorage DigitalRemote
OTC Trader
Anchorage DigitalRemote
Member of Trading Operations
Anchorage DigitalRemote
Derivatives Trader
Anchorage DigitalRemote
APAC Regional Lead, Stablecoin Solutions
Anchorage DigitalRemote