Director, US Opera tions - Kraken Securities

Own the end-to-end order flow for US equities, from inception through clearing and settlement, including reconciliation, corporate actions, and exception management

Own xStocks operations: token issuance and redemption, inventory and liquidity management, movement of client and firm assets, and settlement across exchange, custodian, and on-chain venues

Serve as a named principal of Kraken Securities LLC and act as an operational control point, including dual-approval ("four eyes") sign-off on transactions and asset movements, with coverage across time zones

Design and implement the operating model for Kraken Securities and xStocks, aligned to strategic goals

Build and run the operating systems for the business — policies, written supervisory procedures, controls, books and records, business continuity, and KPIs — translating leadership goals into clear targets for each business unit

Own launch readiness for new products and markets, testing systems and procedures end to end with clearing firm, custodians, exchange partners and R&D teams to ensure compliance with US regulations

Partner with Finance on financial controls around bank payments, customer funds and reserve requirements

Ensure desk coverage and settlement/reconciliation controls and manpower to support 24x5 operations, transitioning toward 24x7

Own vendor and partner operations — clearing, custody, market data, liquidity providers and technology vendors — including onboarding, SLAs and ongoing oversight

Own severity-1 operational escalation and incident response for the US entities, including root-cause review and remediation

Set performance targets, monitor progress, and report KPIs and costs transparently to leadership

Hire and develop a high-performing operations team, build the licensing bench and succession plan, and build the organizational structure needed to scale

Partner with functional leaders across Marketing, Compliance, Product, Engineering, and Operations to keep initiatives aligned and moving

Contribute to strategy and growth planning to help build a sustainable business

Support functions such as HR and IT in building procedures that link to corporate strategy

12+ years of experience in brokerage or fintech operations, and/or at an operations consulting firm, including time inside a FINRA-registered broker-dealer

Experience in crypto, brokerage, advisory, fintech, or another highly regulated industry

In-depth knowledge of traditional financial markets — execution, clearing, settlement, custody, margin, securities lending, and corporate actions

Working understanding of digital assets and tokenized securities, including custody models, on-chain settlement, and the operational controls they demand

Direct experience operating under SEC and FINRA rules — books and records, supervisory procedures, trade reporting, and examination response

Experience standing up or scaling operations for a new regulated product or entity, including launch readiness and regulatory approval processes

A proven record of defining structured approaches to solve complex challenges

End-to-end understanding of company value drivers and a strong working understanding of business analytics

Experience hiring, managing, and developing operations teams

Exceptional judgment and the executive presence to work comfortably with C-suite leaders, regulators, and external partners

Required at hire, or within an agreed window from start date: FINRA Series 7 (General Securities Representative), Series 99 (Operations Professional) and Series 24 (General Securities Principal)

Must be eligible for registration and disclosure on Form BD, and comfortable carrying named-principal responsibility in a regulated entity

Series 63 / 65 / 66 as required by state registration