Operations Specialist - Web3 Wallet - Onchain
About This Role
This is your chance to work at the intersection of blockchain innovation and daily operational excellence. You'll support a product suite that includes self-custody wallets, a decentralized exchange, onchain Earn products, and cross-chain trading infrastructure — all built to give users true ownership of their crypto assets. If you thrive in fast-moving distributed systems environments and want real impact on a product reshaping Web3 adoption, this role is for you.
What You'll Be Doing
Monitor and manage daily operations across our self-custody wallet, DEX, and decentralized Earn products
Coordinate cross-functional workflows between product, engineering, risk, and compliance teams to ensure smooth onchain operations
Track smart contract deployments, transaction flows, and blockchain network performance to flag anomalies early
Support incident response and troubleshooting for wallet and DEX-related operational issues
Maintain SOPs and operational documentation for Web3 wallet infrastructure
Analyze operational data to identify trends, inefficiencies, and opportunities across the decentralized product suite
What We're Looking For
2+ years of experience in operations, preferably within crypto, fintech, or blockchain-related industries
Solid understanding of how blockchain networks, smart contracts, and decentralized exchanges function
Strong analytical skills with comfort working across multiple chains and onchain data sources
Excellent communication skills in English and Mandarin for cross-regional collaboration
Ability to thrive in a fast-paced, ambiguous environment typical of emerging Web3 products
Detail-oriented mindset with a passion for crypto and decentralized finance
Bonus Points
Hands-on experience with self-custody wallets or DeFi protocols
Familiarity with onchain monitoring tools and blockchain explorers
Background supporting DEX or token trading operations
Exposure to multi-chain ecosystems and cross-chain bridges
Why Join Us
Competitive compensation with crypto-industry benchmarked packages
Fully remote flexibility within a globally distributed team
Direct influence over the growth of a flagship Web3 wallet product
Continuous learning opportunities in blockchain, DeFi, and distributed ledger technology
Requirements
Responsibilities Analyze industry dynamics and competitive landscape for blockchain products (such as on-chain transactions, DeFi, etc.), formulate and execute operational strategies, and drive product feature implementation and user experience optimization. Collect and analyze user behavior and on-chain data to uncover user needs and market opportunities, and drive product iteration and innovation. Design and execute growth strategies for user acquisition, activation, retention, and conversion to increase user scale and business metrics. Organize multi-channel marketing and community operation activities, and continuously optimize user growth paths and operational effectiveness. Monitor and control each stage of the project lifecycle to ensure the team achieves project goals within the project timeline. Coordinate with internal and external stakeholders, such as product, technology, and marketing, to ensure efficient implementation of operational objectives. Monitor key product and growth metrics (such as on-chain transaction volume, DAU, retention rate, conversion rate, etc.) and regularly output data analysis reports. Requirements 3-5 years of Web3 experience. Experience in the finance or internet industry. In-depth understanding of the logic of on-chain transactions and user behaviors. Excellent logical thinking ability, communication skills, proactive attitude, and strong learning ability. Responsible, self-motivated, and with strong execution ability.
About Binance
Binance is at the forefront of the global blockchain revolution, serving as the world's largest cryptocurrency exchange by trading volume. Our mission is to increase the freedom of money globally, and we are committed to building a robust ecosystem of products and services that empower individuals with financial autonomy. From advanced trading platforms to innovative blockchain solutions, we are constantly expanding our offerings to meet the evolving needs of the digital economy. Our culture thrives on innovation, collaboration, and a relentless pursuit of excellence. We foster an environment where bold ideas are encouraged, and every team member, especially in our growing Pakistani operations, is empowered to contribute significantly to our global impact. We value transparency, integrity, and a strong sense of responsibility to our users and the broader blockchain community. Working at Binance means being part of a diverse, global team that is passionate about shaping the future of finance. Joining Binance in Pakistan offers unparalleled opportunities for career growth and professional development within a rapidly expanding industry. With hundreds of open positions worldwide, we are looking for talented individuals who are eager to make a tangible difference. If you are driven by challenge, keen to innovate, and want to be part of a company that is redefining the financial landscape, explore our careers and embark on a rewarding journey with Binance.
Ready to Apply?
To submit your application for this position, please visit Binance's official website and follow their application process.